FAQ
Everything worth knowing.
The product
What is the VELORA infrared sauna blanket?+
A full-body blanket that produces far infrared (FIR) heat through an internal carbon fiber heating layer. You lie inside it and control the temperature and session length from a handheld digital controller.
How hot does it get?+
The target temperature range is 35–80°C / 95–176°F. You select the setting that feels comfortable to you.
How long is a session?+
The target timer range is 1–60 minutes. There is no fixed session length — you choose it.
What is it made of?+
The exterior is premium waterproof / water-resistant PU leather in black, with a carbon fiber heating layer inside.
What are the dimensions and weight?+
The blanket measures 180 × 180 cm (71 × 71 in) flat, before folding. In use, it folds in half lengthwise to form a pouch of approximately 180 × 79 cm (71 × 31 in). Shipping weight (blanket, controller, and packaging) is approximately 8.5 kg (18.7 lbs).
What is included?+
The VELORA blanket, a digital handheld controller, a carrying bag, a power cable and a user manual.
Using it
Is it easy to use?+
Unroll the blanket, plug it into a standard US outlet, set the temperature and time on the controller, and lie back.
Where can I use it?+
On a bed, sofa or floor — anywhere you can lie down comfortably near a standard outlet. No installation is required.
Can I store it away?+
Yes. The blanket is foldable and portable, and a carrying bag is included.
How do I clean it?+
Let the blanket cool fully, then wipe the water-resistant interior and exterior. Follow the cleaning instructions in the user manual. Do not submerge the blanket.
What power does it require?+
120V, 60Hz, with a US plug.
Safety
What safety features are included?+
Overheat protection and automatic shutoff.
Is it right for everyone?+
VELORA is a wellness and relaxation product, not a medical device, and we make no health claims. If you are pregnant, have a medical condition, or are unsure whether heat sessions are appropriate for you, speak with a qualified healthcare professional first.
Where can I read the safety guidance?+
See our product safety information page, and always read the user manual before first use.
Orders & support
How much does it cost?+
$499.99 USD.
Why is VELORA less expensive than other premium sauna blankets?+
We sell directly, without retail markup — so you get the same premium build (low-EMF carbon fiber heating, individually hand-tested units, 1-year warranty) for about 28% less than the category average. Lower price doesn't mean lower quality here; it means fewer middlemen.
Where do you ship?+
Within the United States only.
How long does shipping take?+
Every blanket is individually hand-tested before it leaves our facility — full heating cycle, automatic shutoff, and EMF levels are each verified. This takes 5–7 business days. Once shipped, delivery typically takes 2–3 weeks depending on the carrier. Delivery is guaranteed against damage in transit — contact us if anything arrives damaged and we'll make it right.
What is the warranty?+
A 1-year limited warranty covering manufacturing defects. We'll ship replacement parts or replace the full unit at no charge. Change-of-mind returns are not accepted.
How do I reach you?+
Email VeloraWellness.support@gmail.com. For urgent product concerns, call 581-443-2803.
Still deciding?
We would rather answer a question than have you guess. Reach out before you order.