Policies
Shipping Policy
Where we ship
We ship to addresses within the United States. We do not currently ship internationally.
Order processing
Orders are prepared for dispatch after payment is confirmed. You will receive confirmation by email, and tracking information once your parcel is on its way.
Delivery timeframes
Estimated processing and delivery timeframes are confirmed at the time of order. If timing is important to you, email us before ordering and we will give you the current estimate for your address.
Addresses
Please check your shipping address carefully at checkout. If an address needs to be corrected, contact us as soon as possible — once a parcel has been dispatched we may not be able to change it.
Damaged or missing parcels
If your parcel arrives visibly damaged, photograph the packaging and contents before unpacking further and contact us. If tracking shows delivery but you have not received the parcel, contact us and we will help investigate with the carrier.
Questions
Email VeloraWellness.support@gmail.com. For urgent product concerns, call 581-443-2803.