Support
Talk to a person.
Questions before ordering, help with a session, or a concern about your blanket — we answer directly.
General & order enquiries
The best way to reach us for product questions, order questions, warranty claims and policy questions.
VeloraWellness.support@gmail.comPhone
Urgent product concerns
If something about your blanket concerns you and it cannot wait for email, call us.
581-443-2803To help us reply faster
- Include your order number if you have one
- Describe what you are seeing, and when it started
- Add photos or a short video for anything physical
For safety guidance, read our product safety information. For warranty terms, see returns & warranty.